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Step 1

Log in our website and fill in this form ,register and submit it , you will an extended 6 months warranty coverage 

Step 2

Contact us by email when you request a replacement or any support .Note: Pls provide your valid order id# in the email 

Step 3

Get a replacment ,parts or refund 

Extended 6 Months' Warranty Register
Which product did you buy ?

Limited Warranty Disclaimer

We warrants that all equipments sold will be free of any defect in materials or workmanship for the period of 3 year. Warranty begins from the date of purchase.

 

The limited warranty covers :

Only defects arising under normal use during the period. Cases including but not limited :

  • Missing accessories when you open the box

  • DOA,defective on arrival

  • Defetive on product or its accessories under normal use

 

 

We will repair or replace, at no charge,products or parts ,accessories that proves defective because of improper material or workmanship ,under normal use and maintenances or full refund

 

To be entitled to rights,customers need notify our after-sale service representative (solution4buyer@gmail.com or contac by amazon) in writing within 30 days after discovering a suspected defect in any product. Customers shall provide Purchase Order# and decribe problem and images if needed.We would provide a satisfying solution after evaluation and inspection . If a warranty replacement part is required, you will get a returnless replacement within 7-10 days,or need return the defective item through seller prepaid shipping label.

 

 

Warranty did not include :

  • Malfunctions or failures resulting from misuse, abuse, neglect,improper storage, alteration usage ,or not in accordance with product instructions,

  • Unauthorized attempts to repair or alter the equipment in any way. Customer must provide qualified technical personnel to maintain and repair the equipment.

  • Actions of third parties,acts of nature or other events outside of our control

  • The performance of the equipment when used in combination with equipment not purchased, specified, or approved by Cobiz

  • Batteries and other consumable goods

  • Items sold as resale or other unathourized offline distribution channel

  • Warranty applies to the original purchaser, and is not transferrable.

 

*we reserves the right to substitute functionally equivalent new or serviceable used parts.

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